Terms & Conditions
These Terms and Conditions apply to the purchase of Incense Sticks, Dhoop, and related fragrance products from our website. By placing an order, you agree to the following terms.
1. Product Information
- Product images are for representation purposes only. Actual color, fragrance intensity, packaging, or shape may vary slightly depending on manufacturing batches.
- Natural ingredients may cause slight variation in aroma and burn time.
2. Usage & Safety Disclaimer
- Incense and dhoop products are intended for fragrance and spiritual use only.
- Always burn incense in a well-ventilated area.
- Never leave burning incense unattended.
- Keep away from flammable materials, children, and pets.
- Use appropriate holders or heat-resistant surfaces while burning.
- We are not responsible for fire hazards or accidents caused by improper use.
3. Health & Sensitivity
- Individuals with respiratory conditions, allergies, or sensitivities should use with caution.
- Discontinue use if irritation or discomfort occurs.
- We are not responsible for allergic reactions or health issues arising from use.
4. Storage
- Store in a cool, dry place away from moisture and direct sunlight.
- Keep packaging sealed to preserve fragrance quality.
5. Pricing & Availability
- Prices are subject to change without prior notice.
- Products are subject to stock availability.
6. Orders & Payments
- Orders are confirmed only after successful payment.
- We reserve the right to cancel orders due to stock unavailability or pricing errors.
7. Returns & Refunds
- Due to hygiene and fragrance-sensitive nature, opened or used products may not be eligible for return.
- Damaged items must be reported within the return period as per our Return Policy.
8. Limitation of Liability
- Our liability is limited to the purchase value of the product.
- We are not responsible for indirect, incidental, or consequential damages resulting from product use.
9. Governing Law
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of Indian courts.